Business & economics

International Journal of Customer Relationship Marketing and Management

A journal focused on customer relationship marketing and management, including electronic CRM and selected consumer-behaviour research. A manuscript should connect its findings to relationship-management questions rather than rely on a general finance or economics topic alone. Confirm the current call for papers and submission instructions.

Journal profile

Research scope
Customer relationship marketing, electronic CRM and consumer behaviour
Country
United States
ISSN
1947-9247, 1947-9255
Indexing · source claim
SCOPUS Q3Not independently confirmed by this listing. Check the official index for current coverage, year and subject category.

Publisher scope reference

IGI Global’s indexed call for papers identifies ISSN 1947-9247 and eISSN 1947-9255. Its stated focus includes customer relationship marketing, electronic CRM and consumer behaviour. Direct publisher access was rate-limited during this check; confirm current instructions and index coverage before proceeding.

Publisher indexed page ↗Checked 2026-10-06 · Partial review; indexing not certified

Check before submitting

Confirm the publisher’s identity, journal website, current indexing coverage, author guidelines and fees before making a decision. Package scope and applicable journal fees must be confirmed before ordering. Acceptance and publication dates are not guaranteed.

Verification pending. This initial record is a research lead, not an endorsement or a verified indexing claim.

Initial source: reference catalogue ↗ · Imported 2026-10-05

Website · source listingigi-global.com · Review pending